ligauboPrivacy Policy

This page describes what we collect when you use ligaubo and how we keep that data protected. We at ligaubo take your privacy seriously. Our platform processes personal information only to operate your account, process payments, verify your identity, and comply with applicable law in your jurisdiction.

We understand that trust is essential. When you deposit via DANA, e-wallet, or mobile banking, or when you place a wager on Liga 1 or Champions League markets, you're sharing sensitive details with us. This policy explains exactly what we do with that information, who has access to it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What we collect on ligaubo

We collect your email address, phone number, and full name when you open an account. During KYC verification, we ask for a government-issued ID and a selfie holding that ID. We store these documents securely and use them only to confirm your identity and comply with anti-money-laundering rules.

When you deposit, we record the payment method, amount, and timestamp. If you use QRIS or a e-wallet virtual account, our payment processor logs the transaction. We do not store your card number or bank credentials directly; our payment partners handle that encryption.

We track your account activity — login times, IP addresses, device type, and browser fingerprint. This helps us detect unauthorized access and protect your account from fraud. If you reset your password or enable two-factor authentication, we log those security events.

We also collect betting history, game session logs, and withdrawal requests. This data helps us process your payouts, resolve disputes, and meet regulatory reporting obligations in Jakarta, Surabaya, Bandung, and other regions where we operate.

Your data stays encrypted in transit

We use TLS 1.2+ encryption for all connections to ligaubo. Your password is hashed and never stored in plain text.

How we use your information

We use your email and phone to send account notifications — login alerts, withdrawal confirmations, and payment receipts. You can adjust notification preferences in your account settings, but we will always send critical security alerts.

Our ligaubo support team uses your account history to help resolve disputes. If you report a failed withdrawal or a game malfunction, we review your transaction logs and session data to investigate. We may contact you via email or phone to follow up.

We share your data with third-party payment processors (mobile banking, local payment, online payment, e-wallet, and our banking partners) only to complete your deposit or withdrawal. These processors have their own privacy policies; we recommend reviewing them.

We may also share anonymized, aggregated data with our compliance team and regulators if required by law. We will never sell your personal information to advertisers or marketing firms.

Cookies and tracking

Our ligaubo platform uses session cookies to keep you logged in. These cookies expire when you close your browser. We also use analytics cookies to understand how users navigate our site — which games are popular, which payment methods are used most, and where users encounter errors.

You can disable cookies in your browser settings, but some features of ligaubo may not work correctly. We do not use third-party tracking pixels or retargeting ads.

Your rights and contact

You have the right to request a copy of your personal data that we hold. You can also ask us to correct inaccurate information or delete your account. To exercise these rights, contact our support team at [email protected]

We will respond to data-access requests within 30 days. If you request account deletion, we will remove your personal information from our active systems, though we may retain anonymized transaction records for regulatory compliance.

This policy was last updated in 2024. We may update it to reflect changes in our practices or applicable law. We will notify you of material changes via email.

Summary of our commitments

  • We collect only the information needed to operate your account and comply with law.
  • We encrypt all data in transit and store sensitive information securely.
  • We share your data with payment processors and regulators only when necessary.
  • We do not sell your information to third parties.
  • You can request access, correction, or deletion of your data at any time.

Our ligaubo platform is built on the principle that your privacy is your right. We handle your information with the same care we expect for our own. If you have questions about this policy or how we handle your data, reach out to our support team.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

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